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ePASS is a quick and easy way for individuals and families to learn about and apply for available benefits and services.

By visiting you can do the following:

  1. Submit an electronic application for Food and Nutrition Services (formerly Food Stamps), Medical Assistance (Medicaid and NC Health Choice or CHIP), Crisis Intervention Programs (CIP), and Low Income Energy Assistance Program (LIEAP).
  2. View or complete and print a PDF version of the North Carolina Medical and/or Food and Nutrition Services Application and fax/mail to:
    • Buncombe County Health & Human Services
      PO Box 7408
      Asheville, NC 28802-9960
  3. You can learn if you are potentially eligible for Medical Assistance by completing an electronic pre-assessment screening.

Locate & Contact

Public Assistance / Economic Services


Phillip Hardin
CSS Program Administrator
P: (828) 250-5592

Call Center
P: (828) 250-5500
F: (828) 250-6235

Economic Services / Public Assistance
40 Coxe Avenue
Asheville, NC 28801

Find Parking

Hours of Operation

Monday - Friday
8:00 a.m. to 5:00 p.m.

Mailing Address

Health & Human Services
PO Box 7408
Asheville, NC 28802

Email Us

Report Abuse - To make a Protective Service Referral, call anytime day or night. No appointment is needed.
Do you suspect abuse?

To make an adult or child protective services report any time, day or night, call the numbers below:

Adult Abuse

Child Abuse

211 - Help Starts Here

United Way's 211
Interpreter Services Available
Free of Charge.
Servicios de intérprete están disponibles sin costo alguno.
Услуги переводчика предоставляются бесплатно