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Community Outreach

The Community Outreach Division was designed in 1978 to provide easy access to HHS services.

At present there are three out posted stations available to take applications for various programs throughout the community:

Table: Community Outreach Locations
Location Address Services Available Social Work Services Contact Person Schedule
Minnie Jones Center 356 Biltmore Avenue
Asheville, NC 28801
Food Assistance
Sara Stewart
(828) 285-0622 ext 2137

Terry Sutton
(828) 253-5013 ext 20
Monday - Friday
Mission Hospital 509 Biltmore Avenue 
Asheville, NC 28801
Food Assistance
Elaine Lovelace
(828) 213-0738
Monday - Friday
Buncombe County Clinical Health Services 40 Coxe Avenue,
Asheville NC 28801
Food Assistance
Lina Herrera-Hernandez
(828) 250-5500

Community Outreach Services include:

  • Medicaid for the Elderly and Disabled
  • Family and Children's Medicaid
  • North Carolina Health Choice for Children
  • Food Assistance

Hours of Operation:

Vary by location. Call for more information (828) 250-5500

Appointment Procedure

Call or come by the office to pick up application

Helpful Items to Bring

Verification of all income, resources and deductions, citizenship and residency.

How are services paid for?

Federal, State and County Funds

Locate & Contact

Public Assistance / Economic Services


Phillip Hardin
CSS Program Administrator
P: (828) 250-5592

Call Center
P: (828) 250-5500
F: (828) 250-6235

Economic Services / Public Assistance
40 Coxe Avenue
Asheville, NC 28801

Find Parking

Hours of Operation

Monday - Friday
8:00 a.m. to 5:00 p.m.

Mailing Address

Health & Human Services
PO Box 7408
Asheville, NC 28802

Email Us

Report Abuse - To make a Protective Service Referral, call anytime day or night. No appointment is needed.
Do you suspect abuse?

To make an adult or child protective services report any time, day or night, call the numbers below:

Adult Abuse

Child Abuse

211 - Help Starts Here

United Way's 211
Interpreter Services Available
Free of Charge.
Servicios de intérprete están disponibles sin costo alguno.
Услуги переводчика предоставляются бесплатно