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Emergency Services

The Department of Emergency Services of Buncombe County takes pride in serving the needs of the residents and visitors of our county. Our many roles include:

  • Pre-hospital emergency care from our paramedic EMS service
  • Fire and life safety from the fire marshal's office
  • Disaster coordination in the emergency management division
  • Training and development classes for county personnel

Road Mapping & Street Addressing

Notice: Problems with roads should be addressed to either the North Carolina Department of Transportation or the municipality in which the road is located.

Roads in Buncombe County

All roads in Buncombe County are either maintained by a municipality, maintained by the State of North Carolina, or are private roads. No roads are maintained by Buncombe County.

Signs for Roads in Buncombe County

Questions regarding signs for roads located outside a municipality in Buncombe County should be addressed to Emergency Services - Fire Marshal at (828) 250-6620.

Street Addressing

In accordance with county policy and to enable a better emergency response, the addressing office will provide a street address for new construction, for previously existing structures which have not had a physical street address assigned, and for the naming of new roads and private drives. Please call 250-4830 for more information.

Mapping Quicklinks

Locate & Contact

Emergency Services



Van Taylor Jones
ES Director
P: (828) 250-6600
F: (828) 250-6609

Emergency Services
164 Erwin Hills Road
Asheville, NC 28806

Hours of Operation

24 hours a day, 7 days a week

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