Skip to main content


Buncombe County Public Libraries have teamed up with local attractions and museums to offer free admission for library card holders with a ZOOM pass!

How does it work?

  • You'll need a Buncombe County library card in good standing to reserve a ZOOM pass.
  • Have your library card handy and log into the Tixkeeper database.
  • You can make 1 reservation per library card. Check the pass details to see how many adults and children gain entry with each pass. Reservations can be made up to 30 days in advance and you may visit each attraction once every 30 days. Reservations are made online only.
  • You will get an email confirmation of your reservation and a reminder email the day before your visit.
    • Pick up your ticket at any library seven days before your visit. Our hours have changed, so please check our schedule before you visit.
  • The pass will be good for YOUR RESERVATION DAY ONLY. ZOOM passes cannot be renewed.
  • Take your ZOOM pass to the museum for admission. You are responsible for knowing the schedule of the museum with regards to opening and closing times. Admission guidelines may vary and pass users must follow the rules of the museum.

All reservations are made online, so you won't be able to call or email to make a reservation.


Your reservation may be canceled up to one day in advance. You can use the “My Passes” link on the web page to manage and cancel your reservations. On the day of your pass, you can cancel by calling the Youth Services Department at 828-250-4720 by noon.
Cancellations after noon will not be accepted for any reason, including weather. If you don't pick up your tickets or don't cancel your reservation, you will be blocked from making any other ZOOM reservation for 30 days.