The partner agencies at the Buncombe County Family Justice Center are committed to your safety, security and healing.
Intake Specialists at the Family Justice Center work with either Helpmate or Our VOICE. The information that you share with the Intake Specialist will be accessible by Helpmate and Our VOICE but will not be shared with any other organization within the Family Justice Center without your permission.
If you choose, your Intake Specialist can share the information you have provided them with any other partner agencies you choose. It is okay if you don’t want to share everything, or any part of what you say. You will still be able to get other services, even if you ask not to share any of your information.
There are some things that all people in North Carolina are required to report even if you don’t give permission to report them. Those things are suspected child abuse or neglect or suspected abuse or neglect of an elderly or disabled adult.
Each partner agency in the Family Justice Center has different requirements about what information they must keep confidential and what information must be shared. Your Intake Specialist can help you understand these requirements. When you meet with a partner agency in the FJC they can help you understand your rights regarding your information.