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E-911 Addressing

The Buncombe County Commissioners adopted the e911 Ordinance in 1994. The Ordinance regulates how structures are addressed, and guarantees consistency in addressing for swift response by emergency personnel.

While a large portion of the County was re-addressed immediately after the Ordinance was passed, Buncombe County staff is still required to change addresses to meet 911 standards as addressing inconsistencies are discovered and to accommodate new construction. Address changes though inconvenient ensure prompt and accurate Emergency Response.

The E-911 system uses a computer mapping database that routes emergency responders to the site of an emergency. Addresses are assigned based upon the location of a structure upon a roadway.

County E-911 Addressing staff are responsible for addressing all of Buncombe County excluding properties within the Asheville city limits. To better help Responders find your location during an emergency no road name can be duplicated regardless of the road type. For example Valley Street is an existing named roadway. Buncombe County would not be able to approve Valley Lane as a new road addition.

Road Names

Naming roads & Subdivision Addressing

Road Name Petition

Road Name Petitions should include the signatures of every property owner who accesses the roadway to be named. Individuals subdividing a tract into three (3) parcels or more to be served by a private drive or roadway, or individuals placing three homes or more on a private drive or roadway must name their access road using the Road Name Petition. 51% percent of the owners are required to be in agreement before Buncombe County can move forward with naming a common driveway or Right of Way.

Subdivision Road Name Request Form

When developing a subdivision of four (4) lots or greater, be served by a new or existing road, addresses must be assigned to the new lots prior to receiving final plat approval. New road names for roads not servicing any other parcel than those to be included in the development would not require a petition of owners, as there would be a single applicant involved at this stage. Approved addresses must be placed on the final plat prior to review by the E-911 Addressing Coordinator.

IMPORTANT! Road names cannot be duplicated, whether or not they are different road types.
i.e., Valley Street exists, so a petition will not be granted to name another road Valley Lane.

Questions / Answers

Addresses may need to be changed for several reasons. Possibilities include that current addresses on your road are incorrect in that they are either non-sequential or that both odd and even numbers are located on the same side of the street, or that there is not enough space for new construction being permitted, as the County uses only whole numbers to address homes, measuring the distances between each home. Also, it may have come to the Department’s attention that there are three or more homes being served by a private drive but addressed as if they are located on the main road.

Only use your new address when calling 911 and when communicating with dispatchers in the case of an emergency. Within the first sixty (60) days of the address change you should notify the people you correspond and do business with of your address change. The servicing Post Office has been informed of the address change. Post Customers should only fill out a change of address form with their Post Office or online if instructed to by USPS. Please note that a change of address does not affect ownership or the legal deed description of your property. The change of address letter you receive also serves as change of address confirmation. This letter serves as proof of address change for Mortgage, Insurance and Utility Companies.

There are three primary reason for receiving a named drive notification. It may have come to the attention of E-911 staff that a common driveway is servicing more than two structures, to eliminate a duplicate road name or range and improve emergency response.
51% percent of owners must be in agreement on a road name before staff will move forward with the new road addition. E911 staff will assign a road after the deadline has passed if no eligible name has been agreed upon and submitted by the property owners.

Locate & Contact

Planning & Development - E-911 Addressing


Mila White
E911 Addressing
P: (828) 250-4846

Hours of Operation

Monday - Friday
8:00 a.m. to 5:00 p.m.

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