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We are dedicated to improving the quality of life of everyone in Buncombe County by utilizing the highest degree of integrity and professionalism at every level, making certain that we lead by example, treating all persons with dignity, and holding ourselves accountable to the highest possible standards.

Vision

The Buncombe County Sheriff's Department has a priority of being a community-focused law enforcement agency.

We continually partner with the community to identify, define, and solve community problems.

We enable and encourage all members of our agency to be problem solvers.

We are an agency that promotes, mentors, and facilitates both personal and professional development of our employees and continually strive to create community advocacy.

Principles

Service

We provide quality service in a manner which is proactive, fair, courteous, responsive, and efficient. We will partner with the community to identify problems and create solutions to improve the quality of life.

Accountability

We hold ourselves accountable to the people of Buncombe County in our decision making and management of resources to render services in an open, effective, and efficient manner.

Integrity

We demand candor, honesty, and ethical behavior. We are committed to upholding our positions of trust by maintaining the highest ethical standards.

Professionalism

We shall exhibit a courteous, conscientious, and businesslike manner in all activities; stay knowledgeable of all aspects of our duties; understand how each individual’s role fits within the larger organization and its mission; and act for the public good without regard to convenience or self-interest.

Dignity

We value and honor those that we serve.


About the Sheriff

Sheriff Van Duncan was born in Spruce Pine, Mitchell County, N.C. He graduated from Mitchell High School in 1982 and attended Western Carolina University, graduated in 1986 with B.S. in Criminal Justice, and graduated from Administrative Officers Management Program at North Carolina State University in 1993.

Sheriff Duncan has worked in law enforcement since 1986 and has worked as a Patrolman, Patrol Sergeant, Patrol Lieutenant, and Detective for the Buncombe County Sheriff's Department. Sheriff Duncan was Chief of Company Police for Biltmore Estate House and Gardens for six years. Sheriff Duncan also worked as an Instructor/Coordinator in the Management/Supervision Section for the North Carolina Justice Academy for 2 1/2 years prior to being elected Sheriff. Sheriff Duncan was first elected to the Office of Sheriff of Buncombe County in 2006 and was re-elected to a third term in 2014. He lives in Leicester with his wife, Shana, and they have three sons, Austin, Colton, and Heath.

Media

View the most recent Facebook updates and videos on YouTube from the Sheriff's Department


Frequently Asked Questions

Frequently asked questions for the Buncombe County Sheriff's Department

For offenses that could result in possible felony charges, Buncombe County residents should contact the Sheriff’s Department so a report can be taken and an investigation initiated. These offenses include sexual assault and assault with a deadly weapon. For offenses that could result in misdemeanor charges, such as harassing phone calls or certain larceny offenses, victims can go to the Magistrate's Office to request a criminal summons. Please contact the Sheriff's Department at (828) 250-4503 if you have any questions regarding this process.

Go inside, close the door, and leave the bear alone. Unless the bear is posing an immediate threat to persons or pets, call the non-emergency dispatch number for Animal Control at (828) 250-6670. To keep bears from visiting your property, ensure that you are not putting food out that attracts them, such as bird feeders or pet food. Ensure that garbage — especially food waste — is kept in proper containers. Never approach, try to photograph, or in any way interact with the bear because they are a wild animal.

If you have fallen victim to a phone scam please call the Sheriff's Department for a report. If you have received a suspicious or possible scam call, and need to report the information, please call the Federal Trade Commission at 877-382-4357.

To find information regarding towed vehicles, call the Sheriff’s Department Patrol Division at (828) 250-4502. The Patrol Division is located at 339 New Leicester Highway, behind the McDonald’s, in Asheville.

Fingerprints and background checks are handled through the Bureau of ID.

No, Buncombe County Sheriff's Department does not require alarm permits. However, if you would like your contact information added to our system, you can call Communications at (828) 250-6671.

Call Communications at (828) 250-6670 and request to be added to the extra check list. The Communicator will ask you the necessary questions and add you to the list.

You will need to contact the Sheriff's Department Communication's Division at (828) 250-6670.

Locate & Contact

Sheriff's Department

Contact

Sheriff Van Duncan

Sheriff's Department Administration
P: (828) 250-4503

Non-Emergency Calls
P: (828) 250-6670

Asistencia en Español
P: (828) 250-4542

Sheriff's Department
60 Court Plaza, 4th Floor
Asheville, NC 28801

Hours of Operation

Monday through Friday
8 a.m. to 5 p.m.


Sheriff's Department Facility Locations

Sheriff's Department
60 Court Plaza, 4th Floor
Asheville, NC 28801

Detention Facility
20 Davidson Drive
Asheville, NC 28801

Magistrate's Office
20 Davidson Drive
Asheville, NC 28801

Court House
20 Davidson Drive
Asheville, NC 28801