Most residents of Buncombe County are eligible for Mountain Mobility services, with a few exceptions. Eligibility may be determined by a number of factors, including where a person lives, age, trip needs (medical, shopping, etc.), Medicaid eligibility, and access to fixed-route bus service, among others.
The best way to determine eligibility is to call Mountain Mobility at (828) 250-6750, Option 5, and speak to an Eligibility Specialist who can answer any questions.
To sign up for services, callers will be asked to provide the customer’s name, street address, phone number, date of birth, and social security number. Other information may be requested based on eligibility. Customers will be informed if fares are applicable when they sign up for service.