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Numbers You Need to Know in Bad Weather

Numbers in Bad Weather

Updated: Buncombe County now uses CodeRED for mobile alerts.

Buncombe County is a Weather-Ready-Nation ambassador, and we want to help you be prepared and safe when bad weather hits the area. Always call 911 if you are in immediate danger or need emergency assistance. For non-emergency situations, for example a tree down, use these non-emergency numbers. 

  • Fire & Medical (County/City) - 250-6650
  • County, Black Mountain, Woodfin, Weaverville, Montreat (including animal control) - 250-6670
  • Asheville City (including animal control) - 252-1110

See below for more useful numbers.

Power Companies
  Duke Energy Progress 1-800-419-6356
  Haywood EMC 1-800-951-6088
  French Broad Electric

Madison: 649-2051
Mitchell: 688-4815 
Buncombe, Madison:
1-800-222-6190
Yancey: 682-6121

  Duke Energy

1-800-POWERON

Get updates on your outage 

at duke-energy.com or text

OUT to 57801

Gas
  Dominion Energy  (PSNC) 1-877-776-2427
Phone Service
  AT & T 1-877-737-2478
  Charter Communications 1-888-438-2427
  Frontier Communications 1-877-462-8188
Cable    
  Charter Communications 1-888-438-2427
Internet Service Providers
  AT & T 1-877-737-2478
  Charter Communications 1-888-438-2427
  Frontier Communications 1-877-462-8188
Roads
  DOT (County roads) 298-2741
  City of Asheville 251-1122
  Town of Biltmore Forest 274-0824
  Town of Black Mountain 419-9304
  Town of Montreat 669-8002
  Town of Weaverville 645-0606
  Town of Woodfin 253-4887
  State Highway Patrol Text *47
Water
  Asheville Water Department 251-1122
Emergency Shelter 
  All area residents 211

Below is a list of links to keep handy in case of inclement weather:
National Weather Service forecast
ReadyNC preparedness 
Real-time road conditions from the NCDOT
Duke power outage map
Report a power outage

Call 211 for shelter information