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Eligibility/Service Area

Eligibility may be determined by a number of factors including where a person lives, their age, what type of trip is needed (e.g., medical, shopping, etc.), Medicaid eligibility, association as a human service agency client, and/or if other transportation is available (e.g., family car, city bus.) General public transportation is limited to passengers who reside outside of the City of Asheville.

Mountain Mobility serves all of Buncombe County. Passenger service may be restricted to certain areas, destinations, or trip purposes, depending on eligibility and/or funding availability.

Individuals may call Mountain Mobility to determine eligibility and service options. Callers will be asked to provide the passenger's name, street address, phone number, date of birth, and social security number. Other information may be requested based on eligibility factors.

In general, passenger transportation is paid for through various grants and funding sources as determined by eligibility factors. Fares are applied to general public transportation services. Passengers will be informed if fares are applicable when they sign up for service.