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Buncombe County Communications Office ensures that information about county news, programs and services from our 30 departments and elected officials moves quickly and accurately to the public, employees and news organizations.

Public Information & Requests

As part of Buncombe County Government's effort to create open lines of communication, our goal is to make it easier and more efficient to request public records and information.

Public Information Officer

Buncombe County responds to requests for public records in accordance with North Carolina law. We have dedicated Public Information Officers who handle all of these requests making sure that the right person is consulted for the information and that a response is made as timely as possible.

Please use this form to submit your request and provide as much detailed information as possible. This form helps us to clarify precisely what information is being requested. Although most information Buncombe County houses is public and subject to disclosure, some information is considered protected and is not considered public record. For example, we are obligated to protect such things as: sensitive public security information, components of personnel files, tax information, and Social Security numbers. Please be aware that the public records law does not require the County to do research, analyze data, or create a record that does not currently exist.


If you are a member of the media and would like to request an interview or information for a story, please use this form to tell us about your story, who you would like to interview, and any deadline details. Please allow us adequate time to review and facilitate this request.

Public Records Request - Fee Schedule

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Locate & Contact



Lillian M. Govus, APR
Director of Communications and Public Engagement
P: (828) 250-4140

199 College Street
Asheville, NC 28801

Hours of Operation

Monday - Friday
8:00 a.m. to 5:00 p.m.