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COVID-19 Updates and Testing

Stay up to date

Stay Informed. Be Buncombe Ready.

Natural disasters or outbreaks can occur unexpectedly and any situation can change quickly. Staying informed is the best way you can follow the guidance of health and emergency management officials as situations evolve. An important part of staying safe is to plug in to local information to stay up-to-date on emerging issues facing our community.


Sign up to receive emergency texts directly from Buncombe County for breaking health and safety news. Text BCALERT on your smart phone to 888-777 to receive alerts on important information such as floods, communicable disease, county office closings, and relevant traffic safety notifications. You can also follow the County’s social media channels at or

AVL Alert

AVL Alert is an emergency and non-emergency notification system. This system enables the City of Asheville to provide you with the information that you want to receive via the communication methods that you choose. By enrolling in the system you are automatically subscribed to emergency alerts. During the registration process you will have the opportunity to choose from a number of non-emergency subscriptions. At any time you can login to the system and change your contact information and opt-in/out of subscriptions. 

Sign up for AVL Alert.


For the most up-to-date information from the school systems, officials recommend following Buncombe County and Asheville City Schools via their Facebook pages. Parents may also download the Buncombe County Schools App. Be sure to keep your information updated in Power School so that you receive notifications from your child’s school.

Buncombe County Schools Facebook

Asheville City Schools Facebook


Additional resources:

If in Buncombe County, preparedness information can be found at
For general questions and assistance, you can call the statewide coronavirus helpline which is answered 24-7: 1-866-462-3821
Use the NCDHHS Website for local information.
As always, the CDC website has the most accurate information about COVID-19.

Spread the word about these important communication channels. It takes everyone in a community working together to share accurate and timely information.  

Locate & Contact

Emergency Services



Van Taylor Jones
ES Director
P: (828) 250-6600
F: (828) 250-6609

Emergency Services
164 Erwin Hills Road
Asheville, NC 28806

Hours of Operation

24 hours a day, 7 days a week

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