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If you have applied for Private Property Debris Removal and you have concerns about the work that was done on your property after it was completed, please email DebrisManagementHelene@buncombecounty.org.
Buncombe County staff will review your message and triage your concerns accordingly.
Types of concerns you should reach out about:
- Debris left behind
- Damage to property
- Other concerns regarding the Private Property Debris Removal program.
You can call the One Buncombe Call Center at 828-250-6100 to report any piles of debris still left over for documentation:
- Reporting right-of-way debris helps us understand where help is still needed, but it is not a guarantee that the debris will be picked up.
- April 11 was the official cutoff date that FEMA and the U.S. Army Corps of Engineers are using to track and prioritize debris hotspots. So any locations we are currently gathering will not get picked up right away.
- By making a report, you are helping County staff get a better idea of what remains, this will help us determine what other solutions we can provide outside of the FEMA and USACE deadline.
Note: Previously, we asked County residents to email the U.S. Army Corps of Engineers. However, due to technical difficulties, these emails have not been going through. We apologize for the inconvenience this may cause, but we ask residents to forward or resend concerns to DebrisManagementHelene@buncombecounty.org.