The City of Asheville Water Resources Department lifted the boil water notice effective today, November 18, 2024. Before resuming normal operations, please complete the following:
How To Resume Normal Operations after a Boil Water Advisory/Notice is Lifted
After either the municipality or regulatory authority has provided notice that the water supply is safe to use, the operator must verify the following has been completed:
- Flush pipes/faucets: follow the directions of your water utility (in the newspaper, radio, or television) or, as general guidance, run cold water faucets for at least 5 minutes.
- Equipment with water line connections such as post-mix beverage machines, spray misters, coffee or tea urns, ice machines, glass washers, dishwashers, and other equipment with water connections must be flushed, cleaned, and sanitized in accordance with manufacturer's instructions. Attention should be given to waterline strainers, faucet aerators and faucet screens.
- Run water softeners through a regeneration cycle.
- Drain reservoirs in tall buildings.
- Flush hot water tank.
- Flush drinking fountains: run continuously for 5 minutes.
- Water Filter cartridges should be replaced and canisters sanitized.
Ice Machine Sanitation:
- Flush the water line to the machine inlet.
- Close the valve on the water line behind the machine and disconnect the waterline from the machine inlet.
- Open the valve, run 5 gallons of water through the valve and dispose of the water.
- Close the valve and reconnect the line.
- Discard the first three batches of ice.
Additional Resources:
Conference for Food Protection-Emergency Action Plan for Retail Food Establishments (pages 28-29)
https://www.foodprotect.org/media/guide/Emergency%20Action%20Plan%20for%20Retail%20food%20Est.pdf
NC-Environmental Emergency Preparedness and Recovery Guidance Manual
https://ehs.dph.ncdhhs.gov/faf/food/fd/docs/EH-PreparednessManual-Final.pdf
If you have questions or need additional information, please contact Buncombe County Environmental Health Services at (828) 250-5016 or ehrequest@buncombecounty.org.