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Energy Assistance Now Available for Qualifying Households

Do you need help paying for winter heating bills? The Low Income Energy Assistance Program is available to eligible households beginning. Low Income Energy Assistance provides a one-time annual vendor payment to help eligible families pay their heating expenses. 


If you are interested in applying online, visit epass.nc.gov.


You can also apply in-person at Buncombe County Health and Human Services at 40 Coxe Avenue open Monday-Friday from 8 a.m. to 5 p.m.

To qualify for the Low Income Energy Assistance Program, households that meet the following criteria may be eligible: 

  • Have at least one U.S. citizen or non-citizen who meets the eligibility criteria. 
  • Meet income requirements
  • Be responsible for its heating costs.

If you were impacted by Helene, you can also apply for the Disaster Energy Assistance Program, providing additional funds home-heating costs. 

The Crisis Intervention Program serves individuals and families who are experiencing or are in danger of experiencing a heating- or cooling-related crisis. 

To qualify for the Crisis Intervention Program, households that meet the following criteria may be eligible: 

  • Have at least one U.S. citizen or non-citizen who meets the eligibility criteria. 
  • Meet the income requirements.  
  • Have an energy-related crisis. 
  • Have a utility statement that shows how much is owed to alleviate the crisis. 

Low Income Energy Assistance applications are accepted until March 31, 2025 or until funds are exhausted. For more information on these important benefits, visit buncombecounty.org/publicassistance

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Updated Jan 17, 2025 05:04 PM
Published Jan 15, 2025 08:00 AM


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