Health care assistance, housing and utility support, and more are all a call away. National 211 Day is Feb. 11, and Buncombe County wants to help spread the word about this valuable community resource. 211 has two call centers in North Carolina, with one located in Asheville. Help is free, confidential, available in most languages, and open 24/7, 365 days a year. Just dial 211.
Call 211 for assistance with:
- Housing and shelter
- Health and insurance
- Employment, income, and family support
- Government and legal issues
- Mental health and addiction
- Clothing and household
- Disaster relief
- Child care and parenting
From United Way of Asheville and Buncombe County:
The NC 211 Call Center in Asheville employs a staff of 21 fully remote call specialists who stand ready to assist North Carolinians by connecting them to the resources they need when they need them. In addition, the NC 211 Call Center in Asheville is an Alliance of Information and Referral Systems (AIRS) accredited call center and has been since 2001. It is the industry standard in demonstrating the overall quality and effectiveness of an information and referral service, like 211.