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Need Tax Help? Buncombe Libraries Offer Free Assistance

Do you need help preparing your taxes? If so, Buncombe County Public Libraries can help. AARP Foundation Tax-Aide, in cooperation with the IRS, NC Department of Revenue, Buncombe County Library System, and Council on Aging, Inc. will offer free tax preparations for taxpayers of low and moderate-income, with special attention to those age 60 and older from Feb. 1-April 15.

You will need an appointment to speak with a tax help aide. At your appointment, you can drop off your tax documents and you’ll be given another appointment in about two weeks to pick up your paperwork and completed tax form.

How it works

1. Pick up a tax record envelope and instructions at Black Mountain, West Asheville, Weaverville or Pack Library during library hours.

2. Complete the Intake/Interview Booklet in your envelope by answering all questions. Then sign and date the last 3 pages. Place all your tax forms and any information relating to your tax return in your envelope.

3. Make an appointment to drop off your Tax Record Envelope and meet with a Tax-Aide volunteer.

Schedule & Appointments

West Asheville Library

Tuesdays, appointments available between 9am-12:30pm
To make an appointment at the West Asheville Library email aarptaxeswestasheville@gmail.com with your name and telephone number. An AARP volunteer will contact you to set up your appointment. If you don’t have access to email, someone at the library can email AARP for you. At your appointment, a tax volunteer will check all documents and give you a follow-up appointment to pick up your completed tax return and documents in 1 or 2 weeks.

Pack Memorial Library
Wednesdays, appointments available between 10am-4pm
To make an appointment on Wednesday at Pack Library, email aarptaxaidepacklibrary@gmail.com with your name and telephone number. An AARP volunteer will contact you to set up your appointment. If you don’t have access to email, someone at the library can email AARP for you. At your appointment a tax volunteer will check all documents and give you a follow-up appointment to pick up your completed tax return and documents in 1 or 2 weeks.

Saturdays, appointments available between 10:30am and 3pm. To make an appointment for Saturday tax help at Pack Library, email vitatax.unca@gmail.com. Or you can schedule your own appointment here.  At your appointment, a tax volunteer will check all documents and give you a follow-up appointment to pick up your completed tax return and documents in 1 or 2 weeks. This tax help is provided by UNC-Asheville.


Black Mountain Library and Black Mountain Presbyterian Church
Thursdays, appointments available between 9am-2pm
To make an appointment, call (828) 669-8610 between 1:30 and 4:30 pm Monday – Friday. An AARP volunteer will contact you to set up your appointment at the Black Mountain Presbyterian Church. At your appointment, a tax volunteer will check all documents and give you a follow-up appointment to pick up your completed tax return and documents.

Weaverville Library and Weaverville First Baptist Church
Thursdays, appointments available between 9am-12:30pm
To make an appointment for tax help at the Weaverville First Baptist Church email aarptaxesweaverville@gmail.com with your name and telephone number OR call the Weaverville Library at 828-250-6482 with questions. An AARP volunteer will contact you to set up your appointment. At your appointment, a tax volunteer will check all documents and give you a follow-up appointment to pick up your completed tax return and documents in 1 or 2 weeks.

Tax help will start the week of February 1 and end April 15.

Bring the following documents and tax forms to your tax help appointment. Photocopies are recommended:
*Photo ID / Driver License for Taxpayer and Spouse
*Social Security Cards for Taxpayer, Spouse and ALL dependents
*Prior year (2019) Federal and State tax returns
*W-2 Wages, W-2G (Gambling winnings)
*SSA-1099 Social Security Benefit Statement
*1099-R Retirement, 1099-RRB (Railroad Retirement Benefits)
*1099-Interest, 1099-Dividend, 1099-OID
*1099-B Brokerage Statement, Sale of Stocks and Bonds, 1099-Ks
*1099-G Unemployment and State refunds
*1099-NEC Self-Employment, 1099-MISC
*1099-C Sale of Home, Forgiveness of Credit Card Debt
*1098- Home Mortgage Interest and Real Estate Taxes
*1099-T Education Credits PLUS Student Account Statement
*1098-E Student Loan Interest
*1099-SA and/or 5498-SA (HSA = Health Savings Account)
*1095-A Health Insurance – Affordable Care Act, Health Insurance Marketplace
*Schedule K-1 (Forms 1065, 1120S or 1041)
*Any other documents or information relevant to preparation of the tax return
* Voided check for direct deposit of any refund to your checking / savings account

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Updated Mar 03, 2022 05:59 PM
Published Jan 20, 2022 09:53 AM