Tax Department

Tax Payments

If you experience problems with Official Payments in trying to pay your property taxes by phone, we have been notified that their phone system is temporarily down.  Should you need to call them for help in making a payment, please use the following number: Official Payments at 1-800-487-4567.  Online payments are accepted on their website at www.officialpayments.com.

We apologize for any inconvenience this may have caused you.


Welcome to the Buncombe County Tax Department’s website. Our goal is to give our citizens as much public information about tax assessments and collections as possible. Our website is updated each night with recent collection information. You can also find real estate assessment values, neighborhood sales information, parcel history information, and answers to many other real estate questions.

Please note that all property values are assessed as of January 1st each year. We mail personal and business listing information to current properties set up within our system. Should you be new to our area and need to list property, you can find the listing forms and telephone numbers here on our website. Please note, our real estate, business property, personal property tax bills are mailed out in mid August of each year.

Motor vehicle tax bills are on a different schedule. When you register your vehicle with the North Carolina Division of Motor Vehicles, the DMV office will forward your vehicle information to us to assess and create a bill for you. Vehicle tax bills are prepared monthly and normally become due the third month after a vehicle has been registered.

Beginning with the September 2013 vehicle tag (license) renewals, you will pay your tax bill at the time of renewal to the North Carolina Department Motor Vehicles (DMV).

North Carolina provides several types of reductions to assist Elderly, Disabled, and Veterans with property taxes. Please check our website to find out more information and see if you qualify.

I hope you find our website useful.

Gary C. Roberts
Tax Director

Payment Drop Box Location:

Our convenient payment drop box is located in the driveway of our 35 Woodfin Street offices. Signs will direct you to the location.

Learn all of the options you have to pay your property taxes. Check out the "How Do I Pay My Taxes" page.

To learn more about the services available at the Tax Office, select a topic from the list on the left.

Customer Feedback

We know your time is important, but we need your help. We strive to provide professional customer service to the citizens of Buncombe County. Please let us know about your experience with our website, and our staff. Go to Feedback to complete a short survey. Let us know what we have done to exceed your expectations, and what we can do to improve.