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COVID-19 Update

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A Message from Tax Collections


Throughout the COVID-19 pandemic and response our commitment has been to continue to provide valuable services to our community while working to keep our clients and employees as safe as possible.

Our office is currently closed for in-person payment processing while we make changes to adapt to new public health guidance, but our tax professionals are always available during normal business hours to answer your questions. Call Tax Collections at (828) 250-4910 or email taxcollection@buncombecounty.org. Visit us online at buncombecounty.org/tax to see all of our online resources.

Payment Arrangements

If you are interested in a payment arrangement for your property taxes instead of paying in one lump sum, our staff is here to help. Annual tax notices will be mailed in August, setting up a payment plan can help you avoid interest and additional fees.

Payment Options

While the office is closed for in-person payments, we want to make you aware of the other options to send your payment in.

  • By mail:  Buncombe County Tax Collection, PO Box 3140, Asheville, NC, 28802.
  • Drop box: Drop off your tax payment with the payment coupon in one of our two drop boxes located in downtown Asheville.
    • In the driveway of the Family Justice Center,  35 Woodfin St., Asheville, NC
    • On the wall next to the main entrance of the Tax Department, 94 Coxe Ave., Asheville, NC

Online or by phone:

Online: Visit https://www.billpayit.com/buncombeconctax, search for your bill by your last name or your bill number

Phone: Have your bill number ready and call 1(877) 690-3729, enter jurisdiction code 4301, and follow the instructions