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Health & Human Services News

Help is Easy to Find

Need to apply for public assistance with Buncombe County Health & Human Services but not sure how? We’ve got you covered.

3 easy options to apply for Food Assistance, Medicaid, or NC Health Choice:

1. Online:  via ePASS to apply using the “public portal”
2. In-person:  our 40 Coxe Avenue location in downtown Asheville (click here for directions)
3. Call:  828-250-5500 to request a phone interview and/or to have an application mailed to you. Then mail or hand deliver to any HHS office.

Need a computer?  HHS has computers you can use.  Ask the greeter when you come in the lobby.  You can also use computers at any public library.

Currently, we are in the process of implementing NC FAST, a paperless system that houses all public assistance programs in one automated database system. The ultimate vision is that families will tell their story once to a universal caseworker, receive the services for which they qualify, and retain those services to help them succeed in the workforce.

To find out more about HHS Economic Services’ public assistance programs, click on any of the services below:


Crisis Intervention Program

Energy Assistance

Families and Children

Food and Nutrition

Special Assistance

Youth Employment Permits

Work First