Answering the Call: Buncombe Honors its Frontline Heroes for EMS Appreciation Week Behind the Scenes: Buncombe's Hidden Heroes Provide a Calm Voice During Chaos Eric Rogers Honored by Emergency Management Services Task Force 2 Team Deploys for Rescue Efforts Too Dangerous to Talk? Text 911! The Department of Emergency Services of Buncombe County takes pride in serving the needs of the citizens and visitors of our county. Our many roles include: Emergency communications via our 911 call center Pre-hospital emergency care from our paramedic EMS service Fire and life safety from the fire marshal's office Disaster coordination in the emergency management division Training and development classes for county personnel