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Buncombe County Receives Federal Disaster Declaration

On Sept. 8, 2021, President Joseph R. Biden Jr., granted a Major Disaster Declaration for the state of North Carolina triggering the release of federal funds to help people and communities recover from the remnants of Tropical Storm Fred that occurred Aug. 16-18, 2021. 

“This federal disaster declaration will help provide assistance for our Buncombe communities that were hit hard by the storm,” said Emergency Services Director Taylor Jones. The remnants of Tropical Storm Fred moved through Buncombe County on Aug. 17. The area experienced the heaviest rainfall in 50 years resulting in devastating flooding and damage to multiple businesses, homes, farmland, and public structures.

Residents and businesses who sustained losses can begin applying for assistance by registering online at, or by calling 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY) for the hearing or speech impaired. Individuals may also access assistance via the FEMA app.

Please note that damages previously reported through the Buncombe County Storm Damage Hotline were for damage assessment purposes only, to determine if we met the criteria for a declaration. Anyone seeking FEMA assistance must now apply directly to FEMA. We are still waiting to see if the North Carolina Legislature will appropriate funding to assist with repairs to private culverts and bridges. 

SBA Disaster Assistance

U.S. Small Business Association (SBA) Disaster Assistance is also part of the package authorized with the federal disaster declaration.

Businesses, homeowners, and renters can learn more on the SBA disaster details site and apply for assistance at

Homeowners and renters should pursue the FEMA IA process first, since that assistance is not a loan that needs to be repaid. The SBA low-interest disaster loans can be useful for businesses that don’t qualify for IA or PA, and for homeowners that are insured, but still need additional funding to complete repairs.

Business Recovery Center now open

The U.S. Small Business Administration announced today the opening of a Business Recovery Center at the Asheville Buncombe Technical Community College on Thursday, Sept. 16 at noon to assist all businesses and residents with one-on-one assistance in submitting a disaster loan application for remnants of Tropical Storm Fred on Aug. 16-18, 2021. 

Physical disaster loans are available to businesses of all sizes, nonprofit organizations, homeowners and renters in the primary counties of Buncombe, Haywood, and Transylvania counties in North Carolina. Economic Injury Disaster Loans are available to small businesses and most nonprofit organizations in the primary counties and in the following adjacent counties: Henderson, Jackson, Madison, McDowell, Rutherford, Swain and Yancey in North Carolina; Greenville, Oconee and Pickens in South Carolina and Cocke and Sevier in Tennessee.

SBA Business Recovery Center-Haywood County           

Haywood Community College
Regional High-Tech Center

112 Industrial Park Drive, Room 3021

Waynesville, NC  28786

Normal Hours:    Monday – Friday, 9 a.m. – 6 p.m.

Closed:                 Saturday and Sunday

SBA Business Recovery Center-Buncombe County

Asheville-Buncombe Technical Community College

1465 Sand Hill Road, Suite 1054

Candler, NC  28715

Opens:  Thursday, Sept. 16 from noon to 6 p.m.

Normal Hours:   Monday – Friday, 9 a.m. – 6 p.m.

                              Saturday from 10 a.m. – 2 p.m.

Closed:                 Sunday


Locate & Contact

Emergency Services



Van Taylor Jones
ES Director
P: (828) 250-6600
F: (828) 250-6609

Emergency Services
164 Erwin Hills Road
Asheville, NC 28806

Hours of Operation

24 hours a day, 7 days a week

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