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Visitation appointments are made by the visitor. An inmate must be classified and assigned to a housing unit to receive a visit. Each inmate is afforded one visit per week at the Detention Facility in the lobby using the visitation kiosks. First-time visits must be arranged at the Detention Facility Front Desk at (828) 250-4610 or (828) 250-4557. Additional visits can be scheduled online for your convenience.

Visitation Rules

  • Visitors must have valid state or federal ID card or driver's license. All identification must contain bearer's photograph.
  • Minors fifteen (15) years old, or younger, do not need identification when a parent or legal guardian accompanies them.
  • Adults sixteen (16) years old, or older, must have proper identification to visit.
  • Children may not be left unattended at any time.
  • No purses, female wallets, bags, pocket knives, weapons, cellular phones, radios, cameras, pens, pencils, paper, tobacco items, matches, lighters, pictures, nail clippers, nail files, sharp items, or recording devices of any kind are allowed.
  • No items may be left unattended in the lobby area.
  • A visit may consist of one adult and one child.
  • Inappropriate behavior including but not limited to abusive language or use of obscenities will immediately end your visit.
  • You and the inmate must remain fully clothed at all times.
  • An inmate may have five people on his/her approved visitor list. You must be on the inmates approved list in order to visit.

Rules of Dress for Visitors

These rules of dress will be strictly enforced. Shirt and shoes are mandatory. The following are not allowed:

  • Tube tops, halter tops, or tank tops.
  • Spaghetti strapped tops or bare midriff.
  • Clothing displaying gang affiliation.
  • Pant or shirts with see-through fabric.
  • Shorts above mid-thigh (14 years of age and above).
  • Dresses/skirts above mid-thigh.
  • Mini-skirts.
  • Wave caps, doo rags, or bandanas.
  • Clothing of a generally revealing nature.
  • Spandex clothing.
  • Tights without shorts.
  • Any other item of clothing DEEMED BY THE STAFF to be contrary to the policy of modest and acceptable dress will not be allowed.

Staying In Touch

Reaching out with phone calls, mail, and commissary funds

Phone Calls

Inmates may use the phones to make calls during any free time for the housing unit they are assigned. The calls are not collect. You must have an account set up for your phone or have funds deposited for the inmate to use for phone calls. Purchase calling cards & phone time online.


Inmates may write and receive letters. You may send photos to the inmate. Each inmate may have up to 10 photographs in their possession—no other items are permitted via the mail. The mail will be searched for contraband and will be delivered to the inmate in a timely manner Monday through Friday, except holidays. Mail containing contraband or addressed to an inmate not in the Facility will be returned.

Inmate Mailing Address:

Inmate Name
Detention Facility
20 Davidson Drive
Asheville, NC 28801


The Inmate Commissary is the inmate store where health and comfort items may be purchased. Items such as aspirin, crackers, food, additional personal items, writing material, and sodas may be purchased in the commissary. Inmates can receive money for their account from family and friends to spend in the commissary online at JailATM or via the kiosk located in the main lobby of the Detention Facility.


The Detention Facility does not routinely accept property for inmates. Additional clothing and additional personal items are provided or you may deposit money for the inmate to purchase additional items through the commissary.

Locate & Contact

Detention Facility


Capt. Anthony Gould
Facility Operations
P: (828) 250-4550

Detention Facility
20 Davidson Drive
Asheville, NC 28801

Hours of Operation

Monday through Friday
8 a.m. to 5 p.m.