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Flood Damage? Dedicated Call Center and Resources.


Update Sept. 8, 2021

Buncombe County has received a federal disaster declaration - residents and businesses who sustained losses can begin applying for assistance by registering on-line at or by calling 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY) for the hearing or speech impaired.  Damages previously reported through the Buncombe County Storm Damage Hotline were for damage assessment purposes to determine if we met the criteria for a declaration.  Anyone seeking FEMA assistance must now apply directly to them.


Flooding and Public Health

When addressing the impacts of flooding, residents and businesses should be aware of the dangerous health impacts of flooding. Proper assessment of wells and septic systems as well as cleaning and moisture removal remain key to eliminating threats to the public’s health. Please reference What to Do After the Flood by the EPA to learn more about considerations for well and pump safety after a flood event.

Power outages can also create food safety issues for homes and businesses. When the refrigerator goes out and you are concerned about food safety, please reference the Environmental Health Preparedness Manual to learn more about food safety before, during, and after a weather event.

Many thanks go out to our emergency services personnel and first responders, who worked all night to keep our community and neighbors safe during this dangerous storm.

Table: News Item Documents
File NameSizeTypeDate & Time Added
Flooding Repairs Flyer 903 KB 08/23/2021 10:33 AM
Espanol 183 KB 08/23/2021 6:04 PM
Russian 293 KB 08/23/2021 6:04 PM
Flooding Clean-up Hotline Flyer 57 KB 08/24/2021 10:55 AM
LĂ­nea directa de limpieza de inundaciones 54 KB 08/24/2021 10:55 AM