The primary emphasis behind a 1978 Executive Order by the Governor and the state's development of community transportation programs was to reduce and eliminate duplication of transportation services needed by human service agencies and programs and to coordinate the efficient delivery of services. Mountain Mobility, Buncombe County's Community Transportation System, was established in 1989 to help achieve the Governor's objective and increase the level of transportation services available to Buncombe County citizens.
By coordinating transportation services through Mountain Mobility, it ensures collaboration of efforts with other human service agencies and community organizations and transportation providers. Mountain Mobility currently serves about 30 human service agencies and organizations in Asheville and Buncombe County. Mountain Mobility also provides ADA Complementary Paratransit Services for the City of Asheville's ART system. Mountain Mobility also provides information and referral services to individuals who may need or desire other mobility options, including other local and regional public transportation services.
The mission of Mountain Mobility is to provide transportation services responsive to the needs of Buncombe County residents.
To be a leading regional partner in an accessible, multi-modal, and efficient transportation network.
We have a responsibility to provide safe and effective transportation services that our citizens can trust. Our values reflect this commitment to S E R V E:
S = Show pride in our work.
E = Exhibit caring in all we do.
R = Respect others.
V = Value and practice honesty.
E = Exercise responsibility.
Provision of Services
Mountain Mobility is administered and operated through contracts between Buncombe County and the Land-of-Sky Regional Council and McDonald Transit Associates, Inc., d/b/a Buncombe County Transit Management, Inc.
The Buncombe County Community Transportation Advisory Board (CTAB) serves as an advisory board to Buncombe County staff and the Board of Commissioners and is actively involved in the planning and operation of the system.
For a list of CTAB members currently serving on the advisory board or for minutes of CTAB meetings, please contact Mountain Mobility Administration at (828) 251-6622 or e-mail firstname.lastname@example.org.
Community Transportation Services Plan
A Community Transportation Services Plan (CTSP) has been conducted to take an in-depth look at public transit conditions and options in Buncombe County, particularly Mountain Mobility services, and decide where to allocate transit resources over the next five years. The NCDOT-Public Transportation Division recognizes the value of the CTSP and requires the County have this plan to receive state funding for transit. This five-year plan is a strategically planned response to the projected mobility needs of the general public and targeted populations in the service area, and aims to improve service delivery and management. A full copy of the CTSP is available upon request by contacting Buncombe County Planning and Development at (828) 250-4830.