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Have COVID-19 Questions? Buncombe County, City of Asheville Launch COVID-19 Call Center.

We understand people in our community have many questions about COVID-19 and guidance specific to Buncombe County’s Stay Home, Stay Safe Declaration. To help address your questions, Buncombe County and the City of Asheville are operating the Ready Team call center. 

The Ready Team call center is an extension of the Emergency Operations Center and is focused on business and general questions about COVID-19 and can direct you to the best resources available to find answers. To ensure that there are options for Spanish, Russian, and multiple other languages, the Ready Team is working with the United Way’s 211 Call Center. Click here to link to the 211 Resource Guide.

The Ready Team call center operates Monday-Friday from 8 a.m.-5:30 p.m. It can be reached at (828) 419-0095 or by email at