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Non-Discrimination statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Complaint Form, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA via mail, email, or fax.

U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410
program.intake@usda.gov
Fax: (202) 690-7442

Other Programs

If you believe that you have been discriminated against because of your race, color, national origin, disability, age, sex (including sex stereotyping and gender identity), or religion in any programs or activities that Buncombe County HHS directly operates or to which Buncombe County HHS provides federal financial assistance, you may file a complaint.

Allegations of discrimination can be reported to the HHS Title VI Compliance Officer by calling (828) 250-5208 or by email.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights or the North Carolina Office of Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019;
1-800-537-7697 (TDD)

US DHHS Civil Rights Complaint Form
Carlotta Dixon, MHS, CPM
Section Chief of Program Compliance
Equal Employment Opportunity Coordinator
Title VI-Civil Rights Coordinator
NC Division of Social Services
325 North Salisbury Street
MSC 2401
Raleigh, North Carolina 27699

NC DHHS Civil Rights Complaint Form

Your complaint must be filed within 180 days of when you knew that the act or omission complained of occurred. OCR may extend the 180-day period if you can show "good cause".