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Protective Services

N.C. law requires that local county departments of Social Work Services ensure children's safety in their homes. A child protective services investigative assessment determines whether abuse or neglect has occurred and whether other services may be needed to help the family.

Every person or institution with cause to suspect that a child is abused, neglected, or dependent, or that a child has died as the result of maltreatment, must report that information to the county department of social services where the child resides or is found.

To report suspect child abuse or neglect, please call (828) 250-5900.

For more information about Health and Human Services Policies and Procedures, visit the NC Health and Human Services website.