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About Buncombe County Government Departments eGovernment Commissioners Citizen Participation Ordinances ""   ""
  Governing "" Departments "" DSS "" Economic Services "" Crisis Intervention ""  
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Main content   Buncombe County Government - Departments & Agencies
Buncombe County Department of Social Services
""Buncombe County Department of Social Services    
     
 

40 Coxe Avenue
Asheville, NC 28802
(828) 250-5500


   

Economic Services: Crisis Intervention

Economic Services: Crisis InterventionThe Crisis Intervention Program (CIP) provides assistance to low-income households that are in a heating or cooling related emergency and have an income that is below 150% of poverty level.

An eligible household may receive assistance more than one time during the State Fiscal Year (July through June).

The maximum benefit amount per household during the State fiscal Year is $300. During the years in which North Carolina receives "emergency" CIP money from the U.S. Dept. of Health and Human Services, families may receive up to $600 during the State Fiscal Year, with the maximum payment of $300 at any one time.

The program is administered via contract with ABCCM and ELBEN only.

 

  Crisis Intervention Services include:

Program pays for:
Program Does Not Pay For:


  • Electric bills
  • Deposits
  • Fuel Oil
  • Kerosene
  • Natural Gas
  • Propane
  • Wood
  • Coal
  • Heaters
  • Furnace Repairs
  • Fans

 

 


  • Rent
  • Mortgage
  • Water
  • Rx (Prescription Meds)
  Eligibility Requirements:


A household that applies must:

  • Must be a Buncombe County resident
  • Have at least one U.S. Citizen or a noncitizen who meets certain eligibility criteria
  • Meet an income test (150% poverty level)
  • Be in a heating or cooling related emergency
  • Requires final notice for electric and gas 6" oil or less in tank-is based on extreme temperatures
  • Project Share Program designated for CP&L customers only
  Hours of Operation:


Monday through Friday
8:00am - 5:00pm

NOTE:
Applications Will Not Be Accepted At The Department Of Social Services

 

What to Bring With You


Verification of Income

 

How are services paid for?


Payments are made directly to the vendors, oil companies, gas companies and electric., etc.

 

  Appointment Procedure

 

  • Apply in person at ABCCM
  • Call for appointment at Eblem
  • Referrals

 

  Contact Information


ABCCM
(828) 259-5300

Eblen Charities
(828) 255-3066

 

For a listing of county-wide programs & services offered by Buncombe County Government, please visit our Services section.

 

   
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DISCLAIMER: The information contained in the following pages was considered correct at the time of publication. Buncombe County Government reserves the right to make changes at any time and without notice, and assumes no liability for damages incurred directly or indirectly as a result of errors, omissions or discrepancies.