Child
support enforcement agents by contract with Buncombe
Child Support Enforcement Agency to help locate absent
parents and assist in establishing paternity and getting
child support payments ordered by the courts.
Once court orders have been established,
child support payments are receipted at the Centralized
Collection Operation. To enforce a court order, a child
support agent can initiate legal action against the nonpaying
parent, withhold support payments from the nonpaying parents'
wages and intercept their tax refunds.
A statewide computer system called the Automated
Collection and Tracking System (ACTS) is helping the state
collect more child support, locate more absent parents
and establish more child support orders. This system receives
and shares data with more than 30 state, federal and private
agencies.
Buncombe County Child Support Enforcement
is administered under contract by Policy
Studies Incorporated. This contract is monitored by
the Department of Social Services staff.