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About Buncombe County Government Departments eGovernment Commissioners Citizen Participation Ordinances ""   ""
  Governing "" Departments "" DSS "" Adult Services "" ACH Case Management ""  
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Main content   Buncombe County Government - Departments & Agencies
Buncombe County Department of Social Services
""Buncombe County Department of Social Services    
     
 

40 Coxe Avenue
Asheville, NC 28802
(828) 250-5814

 

   

Adult Social Services:
Enhanced Care/Case Management

Enhanced Care is one of the four fixed daily rates paid to a Medicaid enrolled care home for the provision of personal care assistance to heavy care residents.

A heavy care resident is one who needs extensive assistance or is totally dependent on staff for eating, toileting, and/or ambulation.

 

Who is Eligible?


A special assistance Medicaid eligible resident of an Adult Care Home.

 

How and Who Makes a Referral for this Service?

An Adult Care Home makes the referral to the Department of Social Services Adult Care Home Case Manager/Social Worker. It can be made by phone or letter.

Upon receiving the referral a Social Worker/Case Manager will assess and determine eligibility of the Adult Care Home resident.

 

Case Management Services include:

 

  • Assessment of Need
  • Monthly and Quarterly contacts to assure needs are met
  • Yearly reassessment of need
Hours of Operation:


Monday through Friday
8:00am - 5:00pm

 

Appointment Procedure


For more information about this service you may contact the Adult Service Unit and speak with a Social Worker at (828) 250-5814 between the hours of 8:00am and 5:00pm Monday through Friday.

 

How are services paid for?


Medicaid

 

Contact Information


David Reece
Supervisor
david.reece@buncombecounty.org
(828) 250-5870

 

For a listing of county-wide programs & services offered by Buncombe County Government, please visit our Services For Adults section.

 

   
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DISCLAIMER: The information contained in the following pages was considered correct at the time of publication. Buncombe County Government reserves the right to make changes at any time and without notice, and assumes no liability for damages incurred directly or indirectly as a result of errors, omissions or discrepancies.