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ACH Case Management  

Enhanced Care is one of the four fixed daily rates paid to a Medicaid enrolled care home for the provision of personal care assistance to heavy care residents.

A heavy care resident is one who needs extensive assistance or is totally dependent on staff for eating, toileting, and/or ambulation.

Who is Eligible?

A special assistance Medicaid eligible resident of an Adult Care Home.

How and Who Makes a Referral for this Service?

An Adult Care Home makes the referral to the Department of Social Services Adult Care Home Case Manager/Social Worker. It can be made by phone or letter.

Upon receiving the referral a Social Worker/Case Manager will assess and determine eligibility of the Adult Care Home resident.

Case Management Services include

  • Assessment of Need
  • Monthly and Quarterly contacts to assure needs are met
  • Yearly reassessment of need

Appointment Procedure

For more information about this service you may contact the Adult Service Unit and speak with a Social Worker at (828) 250-5814 between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday.

How are services paid for?

Medicaid

For a listing of county-wide programs & services offered by Buncombe County Government, please visit our Services For Adults section.