Buncombe County Employment

Job TitleNetwork Administrator
AgencyInformation Technology
Salary Range$45,752 - $55,398
Job LocationInformation Technology
Closing Date4/1/2015
Job Details

General Statement of Duties
Performs technical work in administrative/educational support and network activities. A position in this class under general direction supports, maintains, and evaluates computer networking systems. Installs, configures, and maintains both physical and virtual computer servers. Monitors day- to-day operations of the data center. Monitors and maintains enterprise anti-virus systems as well as infrastructure alerting configurations and notices. A Network Administrator works under the direction of the Network Managers. (#1113) 

Special Requirements
• Possession of an appropriate driver’s license valid in the state of North Carolina.
• Position is a safety-sensitive position as defined by the Drug Free Workplace Policy.

Examples of Work
• Assists in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases as well as system installation, backup, maintenance, and problem solving
• Assists in maintaining of Enterprise physical access control solutions
• Assists in maintaining of video security systems and associated hardware
• Maintains and monitors network/server/environmental monitoring systems
• Maintains and monitors enterprise backup solutions and notifications
• Maintain enterprise desktop management solutions
• Maintain a thorough knowledge of Active Directory principles and best practices
• Maintain a thorough understanding of Local Area Networking
• Works with Network Managers to oversee the day-to-day operation of computer networks including hardware/software support and special projects
• Assists in providing network and remote connectivity hardware/software support
• Assists in installing, configuring, and maintaining enterprise hardware and software
• Installs, supports, and maintains both physical and virtual network servers and appliances
• Researches, analyzes, monitors, troubleshoots, and resolves server or data network problems
• Responsible for maintaining Infrastructure related inventory
• Assists and provides support to other technology staff as requested
• Serve as an escalation resource for Desktop Support Technicians/Analysts/Specialists, Help Desk Technicians/Analysts/Specialists, and PC Technician/Analysts
• Help out with service desk tickets when needed 

Knowledge, Skills and Abilities
• Understanding of Active Directory and associated ideologies (Group Policy, DNS, etc…) required
• Technical, analytical, and interpersonal skills required
• MS Windows Server 2003/2008/2012 and MS Windows XP/7/8 experience a plus
• Ability to communicate in an understandable, polite and friendly manner, both written and verbal
• Strong organizational skills and ability to multi-task in a government environment
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Ability to conduct research into networking issues and products as required.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.

Other Knowledge/Skills desired but not mandatory:

• Knowledge of digital trunking two-way radio systems.
• Knowledge of the principles of two-way radio communication.
• Knowledge of the principles of microwave radio and multiplex communications systems.
• Knowledge of the common causes of failure that occur in radio transmitting and receiving equipment.
• Knowledge of the principles of antenna design and construction.
• Knowledge of analog simulcast two-way radio systems.
• Ability to produce highly reliable repairs, modifications, installations. 

Minimum Education and Experience
Bachelors’ degree with major course work in Computer Science, or a related field; supplemented by four (4) years previous experience in the support, operation, and design of server, network, and software systems; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities. Certain certifications such as those offered by Cisco or Microsoft enhance the resume of a Network Administrator. 

ATTENTION LIFEGUARDS: Buncombe County pools are now under the management of Swim Club Management.  Applicants interested in working at the pools should apply on their website at lifeguardasheville.com, or contact Sarah McKenzie at (828) 348-4770.

How can I apply for County Employment?

Applications are accepted for posted position vacancies only. Please apply online. Paper applications are not accepted.

The full application package contains the Buncombe County application for employment, work history continuation sheet, Buncombe County authorization for release of personal and confidential information and the Buncombe County drug screening through urinalysis applicant consent form.

A college transcript must accompany applications for Social Worker positions. Please attach a copy or have your college send one to:

Buncombe County Human Resources
200 College Street, Suite 403
Asheville, NC 28801

Should you require special assistance to apply for a position, please contact Human Resources at 828-250-4166.


  • Resumes are not accepted in place of applications and will not be accepted via e-mail. A resume may accompany a completed application for a posted vacancy.
  • Drug screen consent & personal information release documents are required with all applications.
  • To apply for more than one position, you must submit a separate application for each position.
  • Be sure to indicate on the application the specific position for which you are applying.