General Statement of Duties
An employee in this class performs a variety of clerical, secretarial, and general office assistance duties in a department of County government. (#2571)
Examples of Work
The employee in this position will perform a wide variety of clerical, secretarial, and limited administrative work; attends to the public as a receptionist giving information regarding departmental operations and answering questions on programs, procedures, and regulations; handles telephone inquiries and correspondence of a non-technical nature. Prepares requisitions for materials and supplies; maintains relatively complex departmental files and records; compiles and prepares reports and other data from such records. Prepares correspondence, reports, statements, manuscripts, forms and other materials; processes, sorts, checks for accuracy, and files applications, purchase orders, and other routine documents; prepares tabular material, charts, graphs and statistical material. Cross-indexes and files documents and correspondence; prepares form and routine letters relative to information contained in files and records. Screens and routes materials according to content of communications; takes dictation and transcribes correspondence, memorandums, notes, minutes of conferences or meetings, reports or other materials. Employee receives general instructions and works independently within the framework of departmental policy, the amount of independence increasing as tasks become more recurrent. Duties assigned to employees in this class may vary according to the needs the department assigned and/or allocation of workload. Independent judgment and initiative are required in applying data from various sources for preparation of reports and summary analysis. Tact and courtesy must be exercised in frequent public contact situations.
Knowledge, Skills and Abilities
General knowledge of modern office practices, procedures, equipment and standard clerical techniques including knowledge of popular computer driven word processing, spreadsheet, and file maintenance programs. General knowledge of grammar, spelling, punctuation, and arithmetic. General knowledge of postal rules and regulations. Skill in the operation of a typewriter and computer driven data entry equipment. Ability to screen communications and, based on content, handle independently or route to proper source; ability to maintain moderately complex clerical records and to prepare reports therefrom; ability to compile information based on general instructions; ability to use judgment in organizing and establishing format; ability to gather and draft materials from a variety of sources. Ability to efficiently and effectively interact with co-workers to accomplish common tasks; ability to have efficient and courteous interaction with the employer’s customers; ability to maintain high level of professionalism and to conduct business in an ethical manner at all times; ability to communicate effectively with workers, supervisors, applicants, and community agencies.
Minimum Education and Experience
Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.
Applicants will be given credit only for information provided in response to this announcement. No additional information will be solicited or considered by this office; therefore, persons who submit incomplete applications may not receive full credit for their education, training, and experience. Applicants will not automatically be given credit based on their position title. If work history involves part time work, you must state the number of hours per week to receive credit.