General Statement of Duties
The primary purpose of this position is to investigate allegations of violations and monitor compliance in Adult Care Homes according to general statutes and policy guidelines and the General Assembly. (#2429)
Examples of Work
Investigate allegations of rule violations in Adult Care Homes by record review, interviews with staff and residents, and by observation. Conduct comprehensive evaluations of all aspects of each home’s operations, including medication management, resident health and personal care services, food service and special dietary need, staffing patterns and safety assurances. Assess and monitor rule compliance on routine basis and report compliance or non-compliance to DHSR. Responsible for follow-up evaluations of all deficiencies/violations cited on a Monitoring Report or Corrective Action Report to determine if the deficiency/violation is corrected within the allowable time frame. Documents case records for purpose of service provision and planning, justification of action taken, court evidence if necessary, and accountability requirements; responsible for preparing the case for negative licensure action by submitting the findings that have been documented during visits to the home. Serves as liaison to Adult Care Home Advisory Committee as requested; serves as a member of the Adult Care Home CEU Committee and plans monthly training for staff of county facilities. Provide 24 –hour emergency on-call on rotating basis.
Knowledge, Skills and Abilities
Knowledge of licensure laws regulations (state and federal), related NC General Statues, fire, sanitation and building codes, social work theory and practice, general knowledge of State/County Assistance for Adults policy, Adult Protective Services, Guardianship, Adult Placement, Medicaid, and Adult Care Home Case Management policies. Ombudsman duties, DHSR policies and practices, normal aging processes, mental illness, mental retardation, and medical and pharmacology terminology. Knowledge of sensitivity to cultural issues; ethical standards; and practices of professional social work; thorough knowledge of social work principles, techniques, and practices, and their application to complex casework, group work, and community problems; considerable knowledge of family and group dynamics and a range of intervention techniques, governmental and private organizations, and resources in the community, laws, regulations, and policies which govern the program. General knowledge of the methods and principles of casework supervision and training. In certain settings, considerable knowledge of medical terminology, disease processes and their treatment as they relate to decisions regarding clinical interventions and appropriate therapies based on medical or psychological diagnosis. Skill in establishing rapport with a client and in applying techniques or assessing psychosocial, behavioral, and psychological aspects of client’s problems. Ability to prioritize, identify and assess risks, problems and needs often in stressful situations with clients who are hostile, emotionally confused and resistant. Able to develop resources when none are known or available and to coordinate services for clients with multi-disciplinary professionals; skilled in establishing constructive relationships with resistant clients and utilizing family-centered social work practice. Ability to efficiently and effectively interact with co-workers to accomplish common tasks; ability to have efficient and courteous interaction with the employer’s customers; ability to function in highly stressful circumstances; ability to maintain high level of professionalism and to conduct business in an ethical manner at all times.
Minimum Education and Experience
Master's degree in social work from an accredited school of social work; Bachelor's degree in social work from an accredited school of social work and one year directly related experience; Master's degree in a human services field and one year of directly related experience; Bachelor's degree in a human services field from an accredited college or university and two years directly related experience; Bachelor's degree from an accredited college or university and three years of directly related
Applicants will be given credit only for information provided in response to this announcement, no additional information will be solicited or considered by this office; therefore, persons who submit incomplete applications may not receive full credit for their education, training, and experience. Applicants will not automatically be given credit based on their position title. If work history involves part time work, you must state the number of hours per week to receive credit.