This news item expired on Saturday, May 30, 2015 so the information below could be outdated or incorrect.
The recent cold, wet weather we have experienced across the state means that more potholes will be popping up over the coming months. NCDOT’s top priority is safety. That’s why the N.C. Department of Transportation has its patching crews out in full force attacking potholes.
Because potholes can quickly form without warning, we urge motorists to pay special attention to the roadway and be on the lookout for potholes.
Motorists can also help the department by reporting potholes. If you see a pothole on a state-maintained road, report it to NCDOT at 1-877-368-4968, or online at www.ncdot.gov/contact. Click on “County Contacts” on the left of your screen and then choose the county. The email form will be sent to the local NCDOT office.
To help our crews locate the pothole, be sure to provide as much information as possible about its location, including the city or county, road name, nearest intersection, which lane the pothole is in, and the size and depth of the pothole.
If a pothole is in a work zone, the contractor will be notified and is responsible for fixing it. You should contact your local municipality to report a pothole on a road that is not maintained by NCDOT.
“We do ask that motorists be patient with road crews,” Holder added. “They will fill the potholes as quickly as they can, but will first address the ones that are the greatest safety concerns.”
The location, size and depth of the pothole determine its priority. Potholes within travel lanes of major routes will be first priority. Potholes on shoulders will be less of a priority, as will shallow ones.
Since most asphalt plants are not operating during winter months and “hot mix” asphalt is not available, crews will use “cold patch,” as well as spray patchers, to fix the holes as an interim treatment. “Cold patch” is a premix that NCDOT stockpiles for winter pothole response. Crews will perform permanent patches with hot mix when it is available.
AAA offers the following tips when encountering a pothole:
Avoid swerving. Swerving can cause loss of vehicle control;
Slow down. Carefully avoid impact with potholes. If a pothole can’t be avoided slow down. Hitting a pothole at a high speed increases the chance of damage to the vehicle, and losing control;
Roll through. Rolling through the pothole is better than braking rapidly;
Properly inflate tires. Over-inflated and under-inflated tires increase risk of tire and wheel damage; and
Avoid puddles that may conceal a deep pothole.