Child support enforcement agents by contract with Buncombe Child Support Enforcement Agency to help locate absent parents and assist in establishing paternity and getting child support payments ordered by the courts.
Once court orders have been established, child support payments are receipted at the Centralized Collection Operation. To enforce a court order, a child support agent can initiate legal action against the nonpaying parent, withhold support payments from the nonpaying parents' wages and intercept their tax refunds.
A statewide computer system called the Automated Collection and Tracking System (ACTS) is helping the state collect more child support, locate more absent parents and establish more child support orders. This system receives and shares data with more than 30 state, federal and private agencies.
Buncombe County Child Support Enforcement is administered under contract by Policy Studies Incorporated. This contract is monitored by the Social Work Services staff.