Child support enforcement agents by
contract with Buncombe
Child Support Enforcement Agency to help locate
absent parents and assist in establishing paternity
and getting child support payments ordered by the
courts.
Once court orders have been established,
child support payments are receipted at the Centralized
Collection Operation. To enforce a court order, a
child support agent can initiate legal action against
the nonpaying parent, withhold support payments from
the nonpaying parents' wages and intercept their tax
refunds.
A statewide computer system called the
Automated Collection and Tracking System (ACTS) is
helping the state collect more child support, locate
more absent parents and establish more child support
orders. This system receives and shares data with
more than 30 state, federal and private agencies.
Buncombe County Child Support Enforcement is administered
under contract by Policy
Studies Incorporated. This contract is monitored
by the Department of Social Services staff.