To sign up for service, call (828) 250-6750 and choose option 5 between 8:00 a.m. and 5:00 p.m. Monday through Friday. An answering machine is available after-hours, on weekends and on holidays.
Please provide the passenger's name, street address, phone number, date of birth and social security number. Other information may be requested if eligibility guidelines apply.
Agencies may complete a Mountain Mobility Authorization and Certification Form for clients who need to sign up for service. Authorization forms may be faxed to (828) 251-7487. An electronic form is available upon request.
TTY/Text to Voice Communications
Mountain Mobility is accessible for TTY/text to voice communications through Relay 711 International. The toll free number for Relay North Carolina is 1-800-735-2962. Relay operators may dial Mountain Mobility at 1-828-250-6750 and select one of the following options to connect to a Mountain Mobility Customer Specialist:
4. Schedule a Trip
5. Sign up for services
6. Register a complaint or other questions