How We Began

The primary emphasis behind a 1978 Executive Order by the Governor and the state's development of community transportation programs was to reduce and eliminate duplication of transportation services needed by human service agencies and programs and to coordinate the efficient delivery of services. Mountain Mobility, Buncombe County’s Community Transportation System, was established in 1989 to help achieve the Governor's objective and increase the level of transportation services available to Buncombe County citizens. Mountain Mobility currently provides transportation services to clients of human service agencies, departments of local governments, and general public transportation services for persons residing outside of the City of Asheville. Mountain Mobility is administered and operated through contracts between Buncombe County and the Land-of-Sky Regional Council and McDonald Transit Associates, Inc., d/b/a Buncombe County Transit Management, Inc. The Buncombe County Community Transportation Advisory Board (CTAB) serves as an advisory board to Buncombe County staff and the Board of Commissioners and is actively involved in the planning and operation of the system. Mountain Mobility serves over 30 human service agencies and organizations including the Buncombe County Departments of Aging Services, Child Care Services, and Social Work Services; Asheville Transit Services (ADA Comparable Paratransit Program); Asheville-Buncombe Technical Community College; CarePartners Adult Day Center; Council on Aging; N.C. Division of Services for the Blind; and N.C. Division of Vocational Rehabilitation; as well as other organizations including several nursing homes and adult care facilities.

By coordinating transportation services through Mountain Mobility, it ensures collaboration of efforts with other human service agencies and community organizations and transportation providers. It also provides opportunities for input into local, regional, and state transportation projects, funds, and initiatives. Mountain Mobility also provides information and referral services to individuals who may need or desire other mobility options, including out-of-county transportation, as well as local and regional public transportation services, etc. Asheville Transit Services and Mountain Mobility also coordinate efforts to provide public transportation services in Asheville and Buncombe County.

Community Transportation Services Plan

A Community Transportation Services Plan (CTSP) has been conducted to take an in-depth look at public transit conditions and options in Buncombe County, particularly Mountain Mobility services, and decide where to allocate transit resources over the next five years.  The NCDOT-Public Transportation Division recognizes the value of the CTSP and requires the County have this plan to receive state funding for transit.  This five-year plan is a strategically planned response to the projected mobility needs of the general public and targeted populations in the service area, and aims to improve service delivery and management.  A full copy of the CTSP is available upon request by contacting Buncombe County Planning and Development at (828) 250-4830.