General Statement of Duties
Performs highly technical and analytical work in providing network planning, maintenance and repair. A position in this class is responsible for analyzing, designing, installing, configuring, maintaining, and repairing of server infrastructure, network infrastructure, and application components. A Network Engineer performs a wide variety of evaluation, maintenance, installation, and training tasks to ensure that the performance of computer networks and servers meets the County’s needs and provides overall user satisfaction. A Network Engineer also provides direction, information, and recommendations regarding network configurations, server builds, and installations. Network Engineers must be detail oriented and have in-depth knowledge of server/networking hardware and software. A Network Engineer works under the direction of the Network Managers and the Network Communication and Security Manager. (#663)
Possession of an appropriate driver’s license valid in the state of North Carolina. Position is a safety-sensitive position as defined by the Drug Free Workplace Policy.
Examples of Work
Assists in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases as well as system installation, backup, maintenance, and problem solving. Assists with research and evaluation of new technologies related to computer networking. Document operational procedures for network and server administration. Interface with technology vendors for equipment servicing and training. Respond to inquiries from staff, administrators, service providers, site personnel, outside vendors, etc. to provide technical assistance and support. Exercises independent authority and responsibility for an assigned program area. Assures work produces reliable, long-term performance of equipment and systems, meeting criteria for mission-critical communications systems. Troubleshoot malfunctions of network hardware, software applications, telephone systems, and security systems to resolve operational issues and restore services.
Knowledge, Skills and Abilities
In-depth knowledge of Enterprise Networks including but not limited to Networking Protocols, Routing, Switching, VOIP, Firewalls, and IDS/IPS systems. In-depth knowledge of MS Windows Server 2003/2008/2012. Familiarity with UNIX Operating Systems. Familiarity with Cisco IOS. Strong knowledge of Industry standards around Network Security. Familiarity with FBI Security Requirements, HIPAA, PCI Compliance. Ability to communicate in an understandable, polite and friendly manner, both written and verbal. Technical, analytical, and interpersonal skills required. Strong organizational skills and ability to multi-task in a government environment. Knowledge of typical mission and environment of public safety organizations. Knowledge of mission-critical communications environment. Ability to communicate effectively. Ability to maintain favorable public relations. Ability to organize and coordinate the work.
Other Knowledge/Skills desired but not mandatory:
Knowledge of digital trunking two-way radio systems. Knowledge of the principles of two-way radio communication. Knowledge of the principles of microwave radio and multiplex communications systems. Knowledge of the common causes of failure that occur in radio transmitting and receiving equipment. Knowledge of the principles of antenna design and construction. Knowledge of analog simulcast two-way radio systems. Ability to produce highly reliable repairs, modifications, installations.
Minimum Education and Experience
Bachelors’ degree with major course work in Computer Science, or a related field; supplemented by five (5) years previous experience in the support, operation, and design of server, network, and software systems; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities. Certain certifications such as those offered by Cisco or Microsoft enhance the resume of a Network Engineer.
Work is performed in the field and in an office or shop, and may require frequent travel as well as the transport of heavy equipment and exposure to high voltage power sources. Some jobs require an employee to work on high structures. Some jobs require an employee to be exposed to inclement weather conditions. Some jobs require an employee to be exposed to hazardous work environments. Some jobs require an employee to work where there is a significant chance of injury. Some jobs require an employee to pass or possess specific security clearances.