General Statement of Duties
The primary purpose of the Social Work Supervisor is to provide direct supervision to Social Work level staff within the Family and Children Services Division who provides all services mandated by Law and Policy to assess risk and protect children from abuse, neglect, and/or dependency.(#2632)
Examples of Work
The Supervisor monitors the process of Investigative/Assessment social workers who are gathering information through interviews, observation and, when appropriate, analysis of reports, medical records, photographs, etc. in order to assess if child is abused, neglected, or dependent as defined by statute and the extent of the abuse and neglect; the safety of the child and the potential for risk of harm during the investigatory period; and what actions might be needed to assure the safety of the child. Additionally, responsibilities include coordination of work flow, regular case review, substantial recurring technical support, and staff training/evaluations to assure quality of service. Involvement with higher level management on Administration, Budget, and Personnel matters. Position will perform duties as a representative of a public agency and is subject to high standards for personal and professional conduct.
Knowledge, Skills and Abilities
Knowledge of the methods and principles of casework supervision, training, and administration. Extensive knowledge of the laws, regulations, and policies which govern child welfare programs, including a thorough knowledge of all relevant manual materials, knowledge of after-hours on-call policy and procedures. Knowledge of management techniques and style. Extensive knowledge of social work principles, techniques, and their application to specific casework and community problems; knowledge of family-centered philosophy and family system dynamics. Knowledge of medical, behavioral, and socio-economic problems and their treatment. Knowledge of basic criminal justice procedures. Ability to supervise, train, and direct social workers in various programs. Ability to establish and maintain effective working relationships with administrative supervisors, associates, supervisors, clients, and other community professionals. Ability to express ideas clearly and concisely and to plan and execute work effectively. Ability to provide encouragement and support to workers in crisis situations as well as day-to-day supervision. Ability to define standards for workers in such a way that the expected performance is consistent with the Agency’s organizational goals and ideals without setting goals that workers cannot realistically accomplish. The ability to be empathetic, understanding, supportive and objective, as well as firm and capable in directing the day-to-day operations of the unit.
Ability to interact and build relations with the community and its resources provided during regular business as well as after regular hours, i.e., law enforcement, magistrates, crisis agencies, etc. Ability to efficiently and effectively interact with co-workers to accomplish common tasks; Ability to have efficient and courteous interaction with the employer’s customers; Ability to function in highly stressful circumstances; Ability to maintain high level of professionalism and to conduct business in an ethical manner at all times.
Minimum Education and Experience
Master's degree from an accredited school of social work and two years of social work or counseling experience; or a bachelor’s degree from an accredited school of social work and three years of social work or counseling experience; or a Master’s degree in a counseling field and three years of social work or counseling experience; or graduation from an accredited four year college or university with a degree in human services or related degree with 15 semester hours in social work or human services coursework and four years of social work or counseling experience; or graduation from an accredited four year college or university and five years of experience in guidance counseling, rehabilitation counseling, ministry, or a related human service field providing experience in the techniques of casework, group work, or community organization; or an equivalent combination of education and experience.
Applicants will be given credit only for information provided in response to this announcement. No additional information will be solicited or considered by this office; therefore, persons who submit incomplete applications may not receive full credit for their education, training, and experience. Applicants will not automatically be given credit based on their position title. If work history involves part time work, you must state the number of hours per week to receive credit.